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How to get service and support

For updated information on product services and technical support in different regions, please visit Jingwei website http://www.genecompany.com，And click the contact information to view usContact information of each division。

On the website of Jingwei Co., Ltd., you can：

       •Search and view FAQs on the reagent after sales page

       •Carry out after-sales, maintenance and repair of the instrument on the instrument repair page, and submit feedback to our engineers 

       •On the after-sales training and support page, give special lectures and apply for training on product use 

       •Send short questions directly on each product page for consultation 

       •Click directly on each product page to ask for more information and ask our technicians for interested information                     

       •Order products of interest

      In addition, the "contact us" page also provides the technical support and sales organizations of Jingwei Co., Ltd. in all regions of the countryTelephone and address。

Send us your comments and suggestions:

Jingwei Co., Ltd. welcomes your valuable opinions and suggestions on our products and website, so as to continuously improve our qualityFor user experience, please email your comments or suggestions to：tech@genecompany.com